Tell Your Audience ABOUT Yourself

  • By Lisa Ellison
  • 15 Nov, 2020

I’ll be sharing some hints and tips on how to be consistent and give structure to your content marketing. I’ll be covering the A-Z of content marketing, giving you inspiration and direction for your marketing plans.

Starting with A for ABOUT.

Tell you customers, clients and prospects all ABOUT yourself, your business and what you do.

The best thing you can do as a business is think about the questions you are frequently asked and make a note of them, these are the things that people want to know ABOUT your business. Answer those questions through your content marketing and you’ll be appealing to your target audience.

If you are a bigger business with sales or customer services teams, get them involved and ask them to let you know what sort of questions they are often asked. You can make it a regular weekly post.

Here are some ideas of things you might like to consider:

  • When was your business established?
  • Who set it up?
  • Why was your business set up?
  • Who are your staff and what do they do?
  • What do you offer?
  • What problems can you solve for you clients or customers?
  • What are your Values?

All of this will give you some lovely quality content that will appeal to the right people.

By Lisa Ellison April 22, 2025
Marketing on a tight budget? You’re not alone and you’re not out of options! In this post, I break down exactly how small businesses can market themselves effectively without spending a fortune. From getting clear on your strategy to making the most of organic content, I’ll show you how to cut through the noise and get results that matter. 💡 Whether you're just starting out or trying to stretch every pound of your 👉 If you're a small business owner who wants to market with confidence, clarity, and results - this one's for you.
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I've been thinking a lot about someone so I wanted to share my thoughts...

Jamie Laing - before you roll your eyes and scroll on, hear me out. (I know, the photo gave away my cliff hanger!) You may have been one of the 50,000+ people that saw my LinkedIn post last week, very much a throw away passing comment, essentially, to say I drove past Jamie Laing on my way home from the school run whilst he was on his fundraising mission for Children In Need.

I followed the story closely last week, quite hooked on his progress and whether or not he would make it. I'm not a celebrity-obsessed person and I rarely engage with anything celebrities do but last week was different and I'm sure I'm not the only one. I believe that many people didn't know he was even embarking on that challenge until last week - I didn't and I listen to Radio 1 daily! I also believe there's a lot of people that either don't know who Jamie Laing is or do know and don't particularly like him - we can't please everyone!

So, what was it about his fundraising effort that gripped the nation and led to him raising over £2m?! It's all about the story. And *this* is a great example of marketing done well - with an emphasis on storytelling and humanising your brand. His fundraising effort, backed by BBC Radio 1 coverage, provides a perfect case study on the power of storytelling in marketing. His journey emphasised his struggle, determination, vulnerability and honesty and that played a pivotal role in engaging the public emotionally and driving donations. If his personal narrative hadn’t been shared so openly, it’s unlikely that such a significant amount would have been raised.

This is something I've also experienced in fundraising efforts that I've been involved in and it makes all the difference but it takes strength to be vulnerable, and I'll always admire those who found the strength to tell their story (you know who you are 💛).

Here's what we can learn about the value of storytelling in marketing:

Emotional connection drives action : Jamie's story wasn't just about asking for donations; it was about sharing his personal experience and struggles throughout last week. People are more likely to connect with a cause when they can empathise with the storyteller. In marketing, emotional engagement creates a bond between the audience and the brand, making them more likely to engage.

Vulnerability builds trust : By being honest and vulnerable about his efforts and the challenges he faced, Jamie Laing built trust with the Radio 1 listeners. Vulnerability *humanises* a brand. In marketing, being transparent and acknowledging (and addressing!) flaws can enhance credibility and build a stronger, more authentic relationship with consumers.

Narrative creates value : Jamie Laing didn’t just promote an event, he shared a compelling and authentic story about his commitment. In marketing, your story can be the difference betwe en blending in and standing out. Crafting a narrative around your brand or product creates meaning, making it more likely to stick in the minds of consumers.

Great - now how can you implement this in your marketing?

If you have ever worked with me, you'll have heard me going on about the importance of authenticity. This applies to everything from branding to customer service. If a brand is transparent about its processes, challenges and goals, customers are more likely to engage and support it.

Emotion drives engagement - whether it’s a product, service or cause, storytelling can create an emotional connection that compels action.

Consistent storytelling over time, where customers can see growth and commitment, helps keep them invested.

So basically, Jamie Laing’s Children In Need campaign demonstrated that storytelling - driven by vulnerability, determination and honesty, was the key to the level of success in his fundraising last week.

For marketers, it highlights that connecting with people on an emotional level, telling authentic stories and leveraging the right platforms can make all the difference in achieving success.

It can feel difficult to build emotion into corporate marketing but there's ALWAYS room to be human. 
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By Lisa Ellison September 12, 2023

Sometimes I'll get a message to my inbox referencing my marketing agency 👀 God no! I'm not an agency! No . Sorry, no.

I'm a 1.5-person band. (The other half is my husband who's a silent partner, providing the incredible design skills). I don't want to be thought of as a marketing agency. For me it has connotations of frustration, waiting, chasing, and to be fair, more often than not incredible results but still.

I'm a no-nonsense , to the point communicator .

I like to be efficient and get stuff done and that includes getting results for my clients . I like the fact I'm basically flying solo with this, it's easy. It's straightforward. It's DONE.

Let me give you context and insight...

I have experience with agencies from BOTH sides - I've been the client AND the service provider. Honestly, I had challenges with both. See if anything sounds familiar:

From a client perspective , my biggest frustrations were always...

  1. The huge bill. Sorry guys, I always found it eye watering even though I wasn't paying!
  2. Not being able to get hold of my point of contact and waiting whilst others frantically ran around trying to get answers for me.
  3. I felt bad for (and frustrated about) the person playing piggy in the middle. I couldn't speak to Studio to get answers or explanations about design issues/challenges/restrictions. Information was often lost in transit.

 As the service provider , (for me) these were my biggest frustrations...

  1. There too many systems and processes that got in the way of me just getting on and providing the level of service I wanted to.
  2. Too many other cogs in the wheel slowing down the process.
  3. Too many hoops to jump through and restrictions. 

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